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Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City | PH-Cebu City
Posted Date 2 days ago(12/1/2021 6:41 AM)
The RealPage Implementation Consultant II is responsible for working across multiple product teams to implement end-to-end solutions for customers. This includes analyzing requirements and gathering deliverables to successfully complete the implementation, collecting appropriate data, and coordinating with other departments. This includes analyzing requirements and gathering deliverables to successfully complete the implementation, collecting appropriate data, and coordinating with other departments. The Implementation Consultant II serves as a subject matter expert for implementation best practices on the products or services they are delivering. An understanding of financial reporting, custom report writing and budgeting will be necessary to successfully complete the required tasks. They are instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences.
Category
Implementations
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 2 weeks ago(11/17/2021 1:39 AM)
The Manager of Contact Center Operations is responsible for managing performance and development of a team of approximately 50-100 employees.  Additionally, the Contact Center Operations Manager serves as a key point-of-contact and lead for cross-functional project initiatives including hiring and interviewing both exempt and hourly employees, new hire and continuing education curriculum development, planning and facilitation, staffing and budget adherence projects and other responsibilities as assigned by the Contact Center Director for Manila Operations.    The Manager I will be responsible for general office duties, design and implement training procedures and coordinate with partner departments for staffing and reports as well. The role will be responsible for rendering different shifts to ensure consistent delivery of high quality products promised by Realpage, among others. In addition, the manager is responsible for keeping team members motivated.  This needs to be accomplished by fully communicating job descriptions and key tasks, performance expectations and career paths.  The manager must present to upper management a regular analysis of calls and product performance in order to help determine any changes needed in staff size and skill requirements, including staff development needs. The Operations Manager I plays an integral role in leading the Contact Center in achieving strategic performance initiatives by taking action and exercising strong leadership judgment and decision-making skills to ensure that department goals are met and exceeded. The Manager may be assigned to be a Product Owner or LOB Owner specially with the multi-skilled staff within the location. And while directly reporting to the location's department leader, the role also has primary accountabilities to other contact center Directors who are Product Owners as well.
Category
Operations
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 2 weeks ago(11/16/2021 8:54 PM)
Product Support Agent III is a Subject Matter Expert for the product their team supports. This role provides assistance and coaching to their teammates.   The Product Support Agent III is responsible for helping their teammates achieve the team goals and provide customers with a best in class support experience.
Category
Product Support
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 2 weeks ago(11/16/2021 11:53 PM)
The Experience, Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review.
Category
Product Support
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 2 weeks ago(11/16/2021 11:53 PM)
The Experience, Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review.
Category
Product Support
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 2 weeks ago(11/21/2021 6:17 AM)
The Desktop Support Technician II serves as the first line of management for RealPage Enterprise clients.  This position provides technical assistance with desktop computers, desktop software and related technology both on-site and in a call center environment.
Category
Information Technology
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 3 weeks ago(11/15/2021 8:48 PM)
The Experience, Agent I – Accounting is primarily responsible for providing post-implementation guidance and solutions to RealPage Accounting and/or Realpage Budgeting clients by communicating via phone, chat and/or email inquiries. The Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review. The Agent will listen, acknowledge and advise clients how to most effectively utilize the product to meet their needs while not acting as an accounting consultant impacting client accounting philosophy or direction.
Category
Product Support
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 3 weeks ago(11/15/2021 5:17 AM)
The Experience, Agent I – Accounting is primarily responsible for providing post-implementation guidance and solutions to RealPage Accounting and/or Realpage Budgeting clients by communicating via phone, chat and/or email inquiries. The Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review. The Agent will listen, acknowledge and advise clients how to most effectively utilize the product to meet their needs while not acting as an accounting consultant impacting client accounting philosophy or direction.
Category
Product Support
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 3 weeks ago(11/15/2021 5:17 AM)
The Experience, Agent I – Accounting is primarily responsible for providing post-implementation guidance and solutions to RealPage Accounting and/or Realpage Budgeting clients by communicating via phone, chat and/or email inquiries. The Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review. The Agent will listen, acknowledge and advise clients how to most effectively utilize the product to meet their needs while not acting as an accounting consultant impacting client accounting philosophy or direction.
Category
Product Support
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 3 weeks ago(11/15/2021 5:16 AM)
The Experience, Agent I – Accounting is primarily responsible for providing post-implementation guidance and solutions to RealPage Accounting and/or Realpage Budgeting clients by communicating via phone, chat and/or email inquiries. The Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review. The Agent will listen, acknowledge and advise clients how to most effectively utilize the product to meet their needs while not acting as an accounting consultant impacting client accounting philosophy or direction.
Category
Product Support
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 3 weeks ago(11/15/2021 9:16 AM)
Manage day-to-day activities with the team · Provide daily leadership, guidance/assistance and support · Monitors and manages absenteeism · Setting objectives of the team that is aligned with the departmental goals · Collaborate with US based team · Approve subordinate payroll time and complete performance evaluations · Conducts hiring interviews · Administers corrective counselling and notification with Manager’s approval · Identify issues and take appropriate action to resolve · Monitoring and managing workflow or daily targets to assure goals are achieved · Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc. · Oversee workflow to ensure even and accurate distribution of work load to maximize productivity and performance · Develop processes to improve team performance · Document departmental procedures and work instructions in compliance with quality standards · Regularly review departmental processes and work flows with view of improving efficiency and to ensure compliance with policies and standards · Train team members as well as identify training needs for department
Category
Accounting/Finance
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 1 month ago(10/26/2021 3:51 AM)
The Revenue Operations Renewal Administratoris part of the Manila Renewal Operations team within the larger Revenue Operations team that partners with Sales, Deal Desk, Order Acceptance, and Accounts Receivable to provide data, reporting, and analysis for RealPage’s renewal process. The Renewal Administrator is responsible for maintaining accurate data for client renewals across multiple platforms and understanding/coordinating renewal activity both internally and externally.
Category
Accounting/Finance
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 2 weeks ago(11/18/2021 5:57 AM)
The Data Analyst is responsible for analyzing, monitoring and providing support on a variety of complex procedures regarding program requirements of various affordable housing programs. They are also responsible for the collection of vendor data from various client systems and importing this data into a database. The overall process from receiving data through final reporting will require data analysis, mapping the data from the provider’s format to ours, reporting and monitoring at various stages within the process. Also requires Quality Assurance testing through the application user interface.
Category
Operations
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 3 weeks ago(11/15/2021 9:16 AM)
The Data Services Representative gathers information on multi-family properties (apartment communities) through telephone interviews, internet, and various other resources. The role also entails accurately entering information gathered into a company-driven database which essentially contributes to the integrity, quality, and quantity of data submitted. The person filling this position should have adequate business acumen for quality data collection and can work independently but still require some supervision to complete and prioritize work.
Category
Data & Analytics
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 3 weeks ago(11/15/2021 9:16 AM)
The Data Services Representative gathers information on multi-family properties (apartment communities) through telephone interviews, internet, and various other resources. The role also entails accurately entering information gathered into a company-driven database which essentially contributes to the integrity, quality, and quantity of data submitted. The person filling this position should have adequate business acumen for quality data collection and can work independently but still require some supervision to complete and prioritize work.
Category
Data & Analytics
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 3 weeks ago(11/15/2021 9:16 AM)
The Data Services Representative gathers information on multi-family properties (apartment communities) through telephone interviews, internet, and various other resources. The role also entails accurately entering information gathered into a company-driven database which essentially contributes to the integrity, quality, and quantity of data submitted. The person filling this position should have adequate business acumen for quality data collection and can work independently but still require some supervision to complete and prioritize work
Category
Data & Analytics
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City | PH-Cebu City
Posted Date 3 months ago(8/19/2021 12:07 AM)
In the Implementation Consultant role, you will be responsible for the onboarding experience for all of Propertywares newest customers, assisting with data import and account setup, add-on services setup and training, and education on how to use the software to integrate Buildium into their business. You will work cross functionally with Product, Marketing, Sales, and Customer Care teams to help create a frictionless process for our customers, so that they can “graduate” from onboarding fully utilizing Propertyware's features and functionality to maximize their business’ growth potential. 
Category
Implementations
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 1 month ago(10/26/2021 12:46 PM)
  The Senior Finance Manager will directly report to the local Finance Director with the following major responsibilities: -  in -charge of preparing financial reports and presentations -  Assessing the performance of the workforce -  Participate in audits, managing schedules and guidelines -  Handle projects such as system migration -  Devising strategies to improve systems and services - Participate in strategic financial projects including upgrades/phase 2 implementation of ERP software - Interacts at all levels and with budget owners or other stakeholders to produce timely, efficient and accurate month - end close and all internal management and financial reporting through annual report
Category
Accounting/Finance
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 4 months ago(8/6/2021 4:35 AM)
Software Quality engineers work with software developers to improve software products during development.   They will participate in testing activities within Software Development Lifecycle from reviewing/evaluating requirements, developing test cases, executing both manual and automated test cases, to reporting and tracking defects in defect management tool.  They will lead the project team through quality methods and practices while continuously assessing improvement opportunities.
Category
Engineering
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 2 months ago(9/23/2021 12:20 AM)
PH Consulting Team Leader III The RealPage Consulting Team Leader III is responsible for working across multiple product teams to implement end-to-end solutions for customers. This includes reaching out to clients, presenting them requirements, and gathering deliverables to successfully complete the implementation process. The Team Leader will provide product set-up guidance, manage customer solutions and adhere to project timelines. An understanding of financial reporting, custom report writing and budgeting will be necessary to successfully complete the required tasks. The team leader is instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences.      The team leader will lead a team of Implementation Consultants who are subject matter expert and are responsible for data gathering, on-time implementations and backlog management. The Team Leader ensures the team stays on schedule, supervises end-to-end implementation process, ensures quality, manages customer issue resolutions, and provides employee coaching/problem resolution and drives activations to increase revenue.
Category
Implementations
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 1 month ago(10/26/2021 1:45 AM)
The Transaction Monitoring Analyst I will work closely with the Transaction Risk Manager for RealPage Payments Services Inc (RPPSI) a Third Party Payments Processor (TPPP). This position assists in the day to day support of Transaction Monitoring (TM) control processes and works to identify and assess various transaction related risks throughout the assigned business lines.
Category
Other
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 5 months ago(7/9/2021 9:37 PM)
Designs, builds, and oversees the deployment and operation of technology architecture, solutions, and software to capture, manage, store, and utilize structured and unstructured data from internal and external sources. Establishes and builds processes and structures based on business and technical requirements to channel data from multiple inputs, route appropriately and store using any combination of distributed (cloud) structures, local databases, and other applicable storage forms as required.  Develops technical tools and programming that leverage current technologies to cleanse, organize and transform data and to maintain, defend and update data structures and integrity on an automated basis. Creates and establishes design standards and assurance processes for software, systems, and applications development to ensure compatibility and operability of data connections, flows and storage requirements. Reviews internal and external business and product requirements for data operations and activity and suggests changes and upgrades to systems and storage to accommodate ongoing needs.
Category
Engineering
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 3 months ago(9/17/2021 1:34 AM)
The Implementation Consultant III will act as the primary business consultant for concurrent sales and client engagements. This position brings to our implementation team multi-family housing industry experience and the in-depth product knowledge and project management skills necessary to ensure client satisfaction and success with RealPage software products. The Implementation Consultant will encourage the use of additional RealPage product and service offerings.  Implementation Consultant interacts with sales, migrations, training, product support, development, and QA.  The Implementation Consultant is instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences. 
Category
Implementations
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 6 months ago(6/12/2021 4:57 AM)
- Manage individual projects priorities, deadlines and deliverables. - Design, document, develop, test, deploy, maintain, and enhance software solutions. - Ensure quality of work via DEV or unit tests consistent with requirements and specs - Research and solve problems to support the product.
Category
Engineering
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City | PH-Cebu City
Posted Date 3 months ago(9/17/2021 1:33 AM)
The RealPage Implementation Consultant II is responsible for working across multiple product teams to implement end-to-end solutions for customers. This includes analyzing requirements and gathering deliverables to successfully complete the implementation, collecting appropriate data, and coordinating with other departments. This includes analyzing requirements and gathering deliverables to successfully complete the implementation, collecting appropriate data, and coordinating with other departments. The Implementation Consultant II serves as a subject matter expert for implementation best practices on the products or services they are delivering. An understanding of financial reporting, custom report writing and budgeting will be necessary to successfully complete the required tasks. They are instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences.
Category
Implementations
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City | PH-Cebu City
Posted Date 3 months ago(9/17/2021 1:33 AM)
The RealPage Implementation Consultant II is responsible for working across multiple product teams to implement end-to-end solutions for customers. This includes analyzing requirements and gathering deliverables to successfully complete the implementation, collecting appropriate data, and coordinating with other departments. This includes analyzing requirements and gathering deliverables to successfully complete the implementation, collecting appropriate data, and coordinating with other departments. The Implementation Consultant II serves as a subject matter expert for implementation best practices on the products or services they are delivering. An understanding of financial reporting, custom report writing and budgeting will be necessary to successfully complete the required tasks. They are instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences.
Category
Implementations
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 6 months ago(6/10/2021 9:20 PM)
We are looking for a self-starter, dynamic, experienced, ambitious and highly-engaged professional, responsible to support the Vendor Management Organization in increasing vendor onboarding, achieve company’s revenue and uphold the RealPage Promise. To accomplish business goals, the Lead Generation Representative will work with Vendor Account Management team members, Executives and Marketing Team members.
Category
Other
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City | PH-Cebu City
Posted Date 1 week ago(11/25/2021 6:36 AM)
This industry professional will be the solution expert for RealPage Financial Suite products. The Solution Consultant provides best practice guidance and project management for multiple customers as they onboard to the RealPage Accounting solution. The Solution Consultant is accountable for ensuring a positive on-boarding experience, accurate solution configuration, successful end user training and a smooth handoff to Account Management and/or Product Support. 
Category
Implementations
Job Locations PH-Barangay Ugong, Ortigas Avenue, Pasig City
Posted Date 1 year ago(11/12/2020 6:37 PM)
Contact Center Associates assist prospects in finding a new apartment home by marketing the property of interest, providing detailed information about the property’s homes, answering questions about the home, community and local area, providing pricing and availability and ultimately seeking to schedule a visit to the community.   To lead our clients to increased leasing rates, the Contact Center Associate must be a dynamic, customer focused, marketing professional who consistently exhibits strong sales closing skills, creative thinking and energetic communications coupled with a passion for helping people find a new apartment home.
Category
Other

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